Maintenance, Repair & Managed Support
Service after the install: preventive maintenance, troubleshooting and repair, software administration and system updates.
What is included
- Preventive maintenance visits
- Troubleshooting and repair
- Software administration and system updates
- Remote support where the system allows
- Coordinated service across multiple properties
What is included in a security maintenance agreement?
Scope varies by property. A typical agreement defines visit frequency, response expectations, covered equipment and exclusions in writing.