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Customer Support

Existing customer? Contact ASM about service on your installed systems.

Request service

For service on a system ASM installed or supports, contact ASM with the property address, the system affected and a short description of the issue.

  • Service phone: 646-347-2007
  • Hours: Monday to Friday, 9:00 AM to 5:00 PM
Request Service

Ongoing support

Properties that want planned maintenance and remote support can ask about ASM's Monitoring and Remote Support service.